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Assessments


QHS' health risk assessment+ intervention received a perfect score on the NCQA scoring elements. We provide complete outreach and fulfillment services.

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Assessments


QHS' health risk assessment+ intervention received a perfect score on the NCQA scoring elements. We provide complete outreach and fulfillment services.

Our HRI, conforms to the “Framework for Patient-Centered Health Risk Assessments: Providing Health Promotion and Disease Prevention Services to Medicare Beneficiaries” developed by the CDC and can be used by clinicians to meet health assessment requirements of the Medicare Annual Visit.

Our Health Risk Assessment + Intervention includes typical HRA questions. But unlike other HRAs, ours uses validated questions to assess readiness to change leading health risks and provides immediate evidence-based, stage-matched feedback about the single most important strategy individuals can use to make progress on that specific behavior. Each time the HRI is taken, feedback is updated to reflect change since the last one and new strategies are offered to facilitate health risk reduction.

In addition to health risks such as smoking, unhealthy eating, sedentary behavior, depression, and ineffective stress management, our evidence-based HRI also assesses:

  • Current health conditions and adherence to United States Preventive Services Task Force recommendations for age and gender appropriate screenings and immunizations
  • Productivity, functioning, well-being, and general health status
  • Language preference, hearing and vision impairments
  • Functional health status for participants age 65 and over including: anxiety, pain, social/emotional support, activities of daily living, instrumental activities of daily living, falls, and dental health
  • Member’s priority for behavior change

Besides providing immediate feedback on the most important behavior change strategies based on empirically-derived decision rules, the HRI also suggests online and community resources through which participants can learn more about their specific health risks and behaviors.

And finally, our HRI provides an overall participant wellness profile and a clinical summary report participants can share with their health care providers. The assessment, which takes 10-15 minutes to complete, is available in English and Spanish and can be customized. Feedback can be read onscreen or through a printed report.

If you’re ready to take your program to the next level, email us to begin: info@my-qhs.com

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Targeted Health Risk Management


QHS designs targeted Health Risk Management programs based on the claims, lab work, and health risk assessment data of your population.

Targeted Health Risk Management


QHS designs targeted Health Risk Management programs based on the claims, lab work, and health risk assessment data of your population.

One Size Does Not Fit All!

QHS believes that every organization is unique. We don’t believe in a cookie-cutter, out-of-the box program.

Our approach is to tailor our programs to meet your needs, culture, and the risk profile of your populations.

Our clients praise us for being extremely responsive and flexible. We strive to always go the extra mile.

We have something to engage everyone!

QHS has the widest variety of program offerings in the industry. More than any other company, we design programs that engage participants and drive impacts.

Our solutions include online, paper and IVR based fulfillment services of an English and Spanish NCQA certified health risk appraisal, targeted communication campaigns, proactive engagement. outbound and inbound Customer Service contact center, condition management, managed behavioral health, digital, telephonic and secure video conferencing health coaching, Employee Assistance Programs, managed behavioral health, health and fitness App and Device Integration for campaigns and challenges, maternity management, data warehousing for member risk stratification and triage into clinically relevant programs, and program strategy, design and outcomes consulting services.

For more than a decade, we have proven ourselves to be a reliable partner who has delivered high impact programs for employer groups, health plans, universities and other vendors. 

If you’re ready to take your program to the next level, email us to begin: info@my-qhs.com

 

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Customer Service Contact Center


Full-service call center and fulfillment for HRA completion and program engagement

Customer Service Contact Center


Full-service call center and fulfillment for HRA completion and program engagement

QHS’ Customer Service Contact Center provides campaign management and proactive outreach that drive increased health risk assessment completion rates and program engagement within your Employer Group, Commercial, Medicare, Medicaid and Special Needs Plans.

Our engagement services include accepting member initiated in bound calls for completion of the health risk assessment, proactive outbound recruitment campaigns including targeted marketing materials and telephonic outreach to members that have not responded to previous health risk assessment engagement efforts and the printing and fulfillment of the Member/CSR completed health risk assessment personal health report.

Our secret to our success is our award-winning combination of behavior change expertise, insightful customer service, technology and caring relationships, all delivered in a manner that is accessible to the widest possible range of demographics.

Our clients have called us “the right vendor” and reported “measurable results year over year."

If you’re ready to take your member engagement to the next level, email us to begin: info@my-qhs.com

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Custom Application Development


QHS creates extensible digital versions of client content to reduce care gaps through the utility of mobile applications.

Custom Application Development


QHS creates extensible digital versions of client content to reduce care gaps through the utility of mobile applications.

We understand that many plans either don’t have the bandwidth or their IT is focused on core business objectives.

This is where QHS comes in. We build it, you own it.

Our clients have engaged us on a number of custom app and desktop development projects over the years.

Typically our clients are looking to:

  • Educate members with a digital version of their printed contents
  • Reduce care gaps through actionable interventions through the utility of a mobile application
  • Reduce printing costs through reducing hard copies
  • Enable the App to be scalable and easily integrate with the plans core systems to support desired future functionality

Why do plans choose QHS?

  • QHS has developed over 150 health and wellness applications
  • QHS has over 14 years of wellness, rewards, call center and health app development and integration
  • QHS and its affiliated companies have significant Medicare and Medicaid and Behavioral Health experience and background with numerous health plans and insurance companies.
  • Our project teams have distinct experience working with Senior Markets and IT with distinct experience with plans in Member Engagement, Provider Engagement and Foundational within the Government Stars Program
  • Our approach to developing Apps follows our best in class, proprietary mobile application development methodologies. The five step method that we use increases project success by reducing risk up front with extensive discovery and testing with end users throughout the lifecycle with a focus on usability and customer experience.

If you’re ready to take your member engagement to the next level, email us to begin: info@my-qhs.com

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Behavioral Health and EAP


We offer a full-range of behavioral health, psychiatric disability, EAP and WorkLife services nationally.

Behavioral Health and EAP


We offer a full-range of behavioral health, psychiatric disability, EAP and WorkLife services nationally.

Learn why insurance companies, health plans, states and 23,000 employer groups have partnered with us to deliver behavioral health solutions.

Our customer segments range from the employer health plan with 25 members to the school district with 1,200 members, to the high tech company with 12,000 members, to the manufacturing company with 30,000 members and to insurance companies with millions of members.

Our solutions include:

Behavioral Health Plan Administration

This service provides total behavioral health benefit management, including eligibility determination, referrals to contracted network providers for a full range of clinical services, care management, claims payment and outcomes reporting. The services are provided to employers, business coalitions, insurance companies, HMO's, PPO's and TPA's. Full-service carve out behavioral health plan administration, PPO network access, and intensive care management are offered to both self-funded and insured plans.

Psychiatric Disability Claim Management

Disability management services are provided to Fortune 1000 employers, business coalitions, and insurance companies. QHS applies special behaviorally related clinical skills to the management of these complex and costly claims. Managing psych disability claims alone or through the integration of STD, LTD and behavioral health benefits, QHS provides added value to the client.

Employee Assistance Plans

These services help employees and their families with problems in living and work, such as communication, interpersonal relations, stress, financial or legal problems, and substance abuse. Assessment, referral and brief problem resolution are provided either independently or as an integrated component of a behavioral health plan. EAP also includes work place performance, employee education, prevention, intervention services and SAP services for drug free workplace programs. QHS provides on-site management training, employee seminars and critical incident services.

Work - Life Resources

Work-Life Resources are available to Fortune 1000 employers, business coalitions, and insurance companies. QHS work life services provide employees, at no cost, information and referral to life cycle services. The work life program has a wide variety of written, audio, and video material available that address inquiries about children, adolescents, adults, education, life transitions, seniors, and health issues.

Psychotropic Medication Management

The management of psychotropic medications is provided primarily to larger employer health plans, and insurance companies. The development of psychotropic medications has alleviated considerable mental and emotional suffering, however the cost to health plans is increasing dramatically and a significant proportion of patients are not benefiting from appropriate medication type, dosage and durations. QHS provides services that operate in sync with prescription drug plans and result in both reasonable drug costs and improved quality and outcomes for patients.

Behavioral Health Risk Management

Behavioral Health Risk Management is a testing and monitoring program that supports professionals to stay on track when recovering from substance abuse or managing mental illness.

The program offers effective solutions for meeting three key goals:

1.   Supporting public and workplace safety

2.   Assisting workers who have substance abuse and mental health issues so they can continue working safely

3.   Helping to keep experienced, trained, workers and professionals employed in America’s workforce

The program supports employers, boards, and licensing agencies in minimizing safety, health, environmental, legal, public, performance, and productivity risks associated with professionals in need of substance abuse and mental health monitoring. 

To learn more, email us: info@my-qhs.com

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License Our Expertise


QHS licenses its evidence-backed tools to leverage your success.

License Our Expertise


QHS licenses its evidence-backed tools to leverage your success.

 Want to create your own programs? We also offer stand-alone health coaching and diabetes prevention and self-management services to help your population move the needle on positive behavior change.

To learn more about our platform licensing or telephonic coaching and support, email us for more information: info@my-qhs.com