QHS’ Customer Service Contact Center provides campaign management and proactive outreach that drive increased health risk assessment completion rates and program engagement within your Employer Group, Commercial, Medicare, Medicaid and Special Needs Plans.
Our engagement services include accepting member initiated in bound calls for completion of the health risk assessment, proactive outbound recruitment campaigns including targeted marketing materials and telephonic outreach to members that have not responded to previous health risk assessment engagement efforts and the printing and fulfillment of the Member/CSR completed health risk assessment personal health report.
Our secret to our success is our award-winning combination of behavior change expertise, insightful customer service, technology and caring relationships, all delivered in a manner that is accessible to the widest possible range of demographics.
Our clients have called us “the right vendor” and reported “measurable results year over year."
If you’re ready to take your member engagement to the next level, email us to begin: firstname.lastname@example.org